Digital workplace transformation. It’s a buzzword across industries, certainly ours, but at its core, it’s really about making work better. Better how?
Digital workplace transformation is by the people, for the people
Not to sound too democratic, but a digital workplace — at its core — is all about people. Digital workplace transformation helps people be more engaged. It deepens connections at work, including with peers who aren’t in their office. It enables more collaboration. It gathers teams together to rally around ideas, initiatives, projects and strategy.
Digital workplace transformation also enables employees to learn and grow. Training and information are available online for people to use when it’s convenient for them.
People can work anytime, anywhere they want or need to. They can check in at their kid’s ballet recital or soccer game. They can even give a quick update when they’re on vacation.
This transformation frees leaders up to be better managers and individual contributors, too. It embeds your management and leader programs into places where people can trade notes, share information, ask questions and raise concerns.
And in that magic formula, more work gets done and gets done better. It’s not about whether Millennials expect these tools because they use them in their personal lives. Digital workplace transformation is needed because everyone is more efficient and effective.
What are the qualities it takes to embrace digital workplace transformation?
Modern intranets house the following:
- Ideas and innovation, such as an ideation center or online suggestion box, where employees submit thoughts and vote on ideas.
- Social media embedded on various pages where people can share ideas and collaborate with each other in the moment. It’s also cheaper than adding a whole new system.
- Robust analytics where you can tell who’s reviewing what information and how long they’re there without getting IT resources to provide it or decipher it.
- Business acumen and insights through industry, market and company news. Because disruption is happening in every industry, organizations need to be poised to adapt quickly.
- Send targeted communication that’s personalized. Intranets these days are smart enough to know who you are, what you do, where you work and what you need. Communicators should be able to send messages to the entire team at a site warning of severe weather as well as to the entire IT department about an upcoming maintenance window.
- Apps and tools are available all from one location rather than digging through multiple systems to figure out the basics — from how to submit your timesheet to reading company news.
Digital workplace transformation is good for the bottom line, too
When people have freedom and are empowered to work and collaborate, it’s also good for revenue.
- Communication improves. The biggest reason for project and workplace failure is miscommunication or lack of communication indicates Chron.
- Employee engagement increases, which has positive impacts on a variety of areas.
- When employees are more engaged, they’re significantly more productive. Harvard Business Review (HBR) says employees are 22% more productive. More productivity means greater output.
- It also provides better output. They’re safer with 48% fewer safety incidents and 41% fewer patient safety issues. There’s better quality, with 41% fewer quality incidents.
- Lastly, turnover is reduced. Since turnover can cost about $50,000 per employee (through recruiting and training costs), that’s a significant savings.
- Collaboration happens when it needs to.
- Silos disappear because employees are engaged and informed.
- Work stoppage ends. Instead of projects shutting down because someone has a daytime appointment, they continue. Decisions are reached in a timely fashion. That saves money and reduces waste.
- Decisions are made faster.
- Integration among systems happens, sharing data quickly and easily. That eliminates redundancy, saving time and money.
- There’s consolidation of social and intranets. Instead of getting a news product, a social media product, a network, you can use a SharePoint intranet – such as ElevatePoint provides – that does it all. It can even integrate with other systems.
- Save on salaries, too. Digital workplace transformation attracts many workers who may be willing to take less pay in exchange for more flexibility.
Digital workplace transformation is easier when you take it into smaller, bite-sized projects rather than tackle it all at once. But it can mean the difference between a healthy, thriving organization and one that’s fragmented.
For more ideas, read Gloria Lombardi’s Marginalia, the Future of Work Magazine.Get a demo of a modern intranet that includes everything from social media to information management and more.